Returns Policy

Please understand that because the items are shipped from Bali, returning items across borders means customs clearance, paperwork and costs that usually exceed the price of the swimsuit itself. So rather than asking you to ship things back, we’ve built our policy around getting it right the first time — and fixing genuine problems quickly without the return trip.

If something’s faulty, damaged or wrong

Email us photos at vera@tanlineswim.com within 3 days of delivery and we’ll make it right — a replacement or a full refund, your choice. You won’t need to send anything back.

If the size isn’t right

Because the items are shipped from Bali, we’re not able to accept size exchanges or returns on international orders — sending items back means customs clearance and costs higher than the swimsuit itself. Please check the size chart carefully before ordering; every style has one, with measurements. Not sure? Email us before you buy and we’ll help you choose.

Change of mind

For the same reason, we can’t accept returns or offer refunds for change of mind on international orders. Please check the size chart and product details carefully before ordering — and email us with any questions first. We’d much rather help you get it right than have you disappointed.

Orders within Indonesia

If you’re in Indonesia, exchanges are simpler. Email us within 14 days of delivery — unworn, hygiene liner intact, tags on — and we’ll arrange an exchange by local courier.

Duties & taxes

Any import duties or taxes charged by your country are non-refundable, as they’re collected by your customs authority, not by us.

Your rights

This policy doesn’t affect any legal rights you have as a consumer in your country

Questions?

Email vera@tanlineswim.com before doing anything — we’ll sort it out personally.